Why do people think Ben & Jerry’s is an ethical company?

A video version of this article is available here.


Recently I saw a talk by one of the staff at B Corporation Australia. I’d sort of heard of the B Corp certification, and knew a few companies that had achieved it, and was vaguely convinced that it was a good thing (with a small level of skepticism). After seeing the talk, however, I was almost totally convinced that it meant not very much.

If you aren’t already aware, to become a certified B Corp, your company is compared to others in the same industry, and must achieve a certain score across a number of criteria (80 out of 200), including governance, employees, community and the environment. Apparently, despite sounding low, this is actually very hard to achieve.

The benefits of being a certified B Corp are that your brand is seen as being ethical and becomes one that people want to buy, and also people will want to work for you.

My first main point of skepticism was at the end of the talk when I realised the speaker had not mentioned animals as being part of the criteria, both in terms of animal welfare and in terms of environmental impact. My worry was confirmed when she said that neither of these factors were taken into consideration during the evaluation process.

This means that implementing a company cafeteria program that encourages a plant-based diet, which is significantly more environmentally friendly than an omnivorous one, does not get counted. On the other hand, less effective ways of reducing environmental damage, like having solar panels, are rated relatively highly.

Also, it leads us to the obvious conclusion that a company can participate in as much animal cruelty as it likes and still become a certified B Corp, as long as it treats its employees well.

In particular, it’s worth noting that Ben & Jerry’s, a company which produces ice cream primarily from dairy (cow exploitation and cruelty) is a certified B Corp. In my mind, the certification at this point becomes almost meaningless, given the scale of suffering experienced by the cows probably outweighs the happiness of the employees of Ben & Jerry’s.

Does this photo (not shown here due to extreme graphic content) look like the source of milk used by an ethical company? This could very well be from the floor of a factory farm producing dairy cows which B & J’s eventually source their milk from.

To their credit, B & J’s do have a vegan product line slowly being released (not in Australia yet!), but until 100% of their products are vegan, I would argue that they shouldn’t be able to achieve the certification.

I was recommended to contact the B Corporation headquarters and suggest that they add animal related factors as a requirement, however haven’t heard back yet. I hope that they will do so, to make the criteria more meaningful in terms of actually producing positive outcomes for the wellbeing of individuals.

I also have other concerns about the criteria not covering the most important considerations for the wellbeing of employees and stakeholders, though I haven’t done enough research to determine whether this is a problem.


I’ve added this at the end, as the article was starting to look like an attack on Ben & Jerry’s specifically. I do want to make it clear that I think they are just one example of a company that probably shouldn’t get to call itself ethical.

It irks me that Ben & Jerry’s tweet things like “Black Lives Matter. Choosing to be silent in the face of such injustice is not an option.” without recognising that they are also contributing (in a big way) to another injustice to another species.

Their motto is ‘Peace, Love & Ice Cream’. I’m not sure they know what half of those words mean.

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